How to Order

Not sure how to order with Sarah Rosemary. We’re always here to help:

Standard Items

How to order something that doesn’t require personalisation or customisation:

Step 1:
Add the item to your cart.

Step 2:
Checkout as usual. We use Paypal as our payment processor, but you don’t need a Paypal account in order to purchase? Just choose “Pay with Credit/Debit Card” on the Paypal screen.

Step 3:
Order complete!

Personalised Items

How to order one of our products with added personalisation or customisation, or a completely bespoke design:

Step 1:
Once you’ve added your item to your cart, select ‘Check Out’ and fill in your details. There you are able to add your personalisation details in the ‘Additional Information’ box. Add as much information as needed. Remember its your design so please give us any ideas of colours, flowers etc. If you wish to send us any extra information or images please contact hello@sarahrosemary.co.uk with your order number and name that appears on your order.

Step 2:
Checkout as usual. We use Paypal as our payment processor, but you don’t need a Paypal account in order to purchase? Just choose ‘Pay with Credit/Debit Card’ on the Paypal screen.

Step 3:
Your order will be added to the design queue and we will get in touch with any queries.

Step 4:
We will email you with a digital proof of your design to review. You will be invited to make any amendments you wish to ensure you’re happy with your design. We won’t stop designing until you’re totally happy!

Step 5:
Once all approved we will go ahead with printing and then on to dispatch your items.